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QS 9000

What is QS 9000?

  • Quality System Standard for the Automotive Industry
  • Standard based on ISO 9000 quality system standard
  • Third party (Outside Audit Company) to register the plant
  • Harmonized and Replaced the requirements of:
    • DaimlerChrysler Pentastar Program
    • Ford's Q1 Program
    • GM's Targets for Excellence
  • QS 9000 standard has 20 elements and each one deals with specific aspect of the business

What are the benefits?

  • Provides access to all markets that may have been previously closed
  • Provides a competitive advantage against companies who are not registered
  • Drives Continues Improvement
  • Increases Organizational Efficiency
  • Strengthens Internal Relationships
  • Improves Team-based Decision-Making
  • Facilitates Continuous Improvement
  • Institutionalizes Training
  • Creates:
    • Company Expansion
    • Excellent Marketing tool
    • Consistency throughout the facility
    • Confidence among process groups
    • Sense of accomplishment

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ISO 9000

What is ISO 9000?

  • ISO 9000 is a series of Quality Management Systems Standards created by the International Organization for Standardization (ISO), a federation of 132 national standards bodies based in Geneva, Switzerland. The American National Standard Institute (ANSI) is a member body representing the United States.
  • ISO Quality Standards are not specific to product or service, but they apply to the process which created them. The standards are generic in nature so that they can be used by manufacturing and service industries all over the world.

What are some of the benefits?

  • Efficient & Economic Implementation
  • Single comprehensive Audit
  • Efficient Documentation
  • Reduced Implementation & Maintenance Time
  • Organizational Harmony between EMS and QMS

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ISO 14001 - Environmental Management System (EMS)

What is ISO 14001?

  • ISO 14001 is an Environmental Management System for controlling Environmental impacts of the process and product. It is a commitment to Continual Improvement and Prevention of Pollution.

What are some of the benefits?

  • It gives an organization identifiable environmental training requirements
  • It is a demonstration of conformance to the environmental policy
  • Applicable to any organization
  • Part of a Overall Management System
  • Includes: Organizational Structure, Planning Activities, Responsibilities, Practices, Procedures, Processes
  • To Develop, Implement, Achieve, Review and Maintain the Environmental Policy

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Advanced Product Quality

What is APQP?

  • APQP is a structured process for planning the product quality at the design stage
  • The Advanced Product Quality Planning document is a requirement for production part suppliers to DaimlerChrysler, Ford and General Motors

Objective:

  • Structured method of defining & establishing the steps necessary to assure that a product meets customer specifications. The goal is to facilitate communication with everyone involved to assure that all required steps are completed on time.

What are the benefits?

  • A reduction in the complexity of product quality planning for the customer & supplier
  • A means for supplier to easily communicate product quality planning requirements to subcontractors
  • Direct resources to satisfy the customer
  • Promote early identification of required changes
  • Avoid late changes
  • Promote a quality product on time at the lowest cost

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Production Part Approval Process (PPAP)

What is PPAP?

  • The Production Part Approval Process (PPAP) document is a requirement for production parts suppliers to DaimlerChrysler, Ford and General Motors
  • The PPAP document covers generic requirements for production part approval for all production and service commodities, including bulk material. It applies equally when these commodities are produced internally by the automotive manufacturers or externally by outside suppliers.

What is PPAP necessary?

  • The purpose of production part approval is to determine if all customer engineering design records and specifications are properly understood by the supplier and that the process has the potential to produce products meeting those requirements.

How Can EQS help you?

  • EQS can handle all your PPAP work on site
  • EQS can help train your staff on the job, so you understand how PPAP approval can be obtained from your customers. Preparing PPAP paperwork right the first time can significantly reduce your Product Development time

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Changeover Time Reduction

Why is Changeover Time Reduction necessary?

  • Manufacturing industries have traditionally preferred large production batch size because they save on the number of set-ups. Large batches create high level of work in process (WIP) inventory and this in turn extends the lead time to manufacture a product.

Problems Associated with long lead time, high WIP and high set-up times:

  • Poor Delivery Performance
  • Poor Quality
  • High Operation Cost
  • Overdue Orders
  • Overproduction
  • Shortages
  • Individual Piecework Systems
  • Panic Jobs
  • Stockouts
  • Redundant Stocks
  • Large Batch Sizes

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Production Containment (Controlled Shipping)

Why Containment?

  • Today's stringent quality requirements and the drive toward low PPM and zero defects make containment necessary for most manufacturing industries.
  • How can EQS help you?
    • Trained full-time Inspectors
    • 100% Final Inspection where requested
    • 100% Efficiency in Sorting, Rework & Containing Defective Parts
  • EQS teams are sent at your request to selected facilities to assist in the identification of breakdowns/deficiencies in the quality production procedures. Teams remain on-site, as long as it takes, through the implementation of corrective actions as partners with facility management

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Failure Mode & Effects Analysis (FMEA)

What is FMEA?

  • FMEA is a systematic approach that identifies potential failure modes in a system, product, or manufacturing/assembly operation caused by either design or manufacturing/assembly process deficiencies. It also identifies critical design or process characteristics that require special controls to prevent a failure from occurring by eliminating all possible failure modes. FMEA is an excellent quality tool.

What are the Benefits?

  • Improves the quality, reliability, and safety of products
  • Improves company image and competitiveness
  • Increases customer satisfaction
  • Reduces product development time and cost
  • Documents and tracks action taken to reduce risk

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Japanese Problem Solving Techniques

What are the Japanese Problem Solving Techniques?

  • JIDOKA or "autonomation" involves equipping machines with the ability to use judgement. In practice, Jidoka prevents defective items from being passed on the next station, reduces waste, and most important, enables operations to build quality into the production process itself when the root cause of a problem is identified.
  • KANBAN, a Japanese word that means, "display card" or "instruction card", is a tool to implement the pull system, also known as Just-in-Time.
  • ANDON, a Japanese word for lantern, is a board with light bulbs hanging over the aisle between production lines to alert supervisors about any problem. This device quickly informs a supervisor of only what he or she needs to know to take immediate actions and thereby allows a small number of supervisors to control a large area; it also prompts supervisors to develop countermeasures for recurring problems in the long term.
  • KAIZEN literally means "changing something for the better". The object of change usually includes the standardized work, equipment and other procedures for carrying out daily production.
  • HEIJUNKA is a terminology to describe the idea of distributing volume and different specifications evenly over the span of production such as day, a week and a month. Under this practice, the plant's output should correspond to the diverse mix of model variations and achieve the ability to have what the customers want, when they want it and in the correct amount.

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Training

EQS can train in the following:

  • APQP
  • DFMEA
  • PFEMA
  • CONTROL PLAN
  • ISO-14000
  • BASIC SPC
  • PROBLEM SOLVING
  • ISO-9000:2000
  • PPAP
  • SIX SIGMA

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